Customer Care Executive

Bpo Convergence Private Limited is looking for a Customer Care Executive to join its team in Six-mile, Guwahati. Freshers can apply. 30 candidates will be hired for this role. The pay goes up to ₹11,800/month.

In the employer’s words

-Handle Customer Queries Through Phone, Email, Chat, And Other Communication Channels.Understand Customer Concerns And Provide Accurate And Timely Solutions.Resolve Complaints Professionally While Maintaining A Positive Customer Relationship.Follow Up With Customers To Ensure Issues Are Properly Resolved.Maintain Accurate Records Of Customer. Type : Sales, Domestic | Languages : Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹10,000 – ₹11,800 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Sales
• Good English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Hindi, English
• A polite, calm under pressure attitude

Quick facts

• Work location: Six-mile, Guwahati, Assam
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: On-site
• Working hours: Rotational Shifts
• Job type: Full time

Apply today and take the next step in your career with Bpo Convergence Private Limited.