Customer Associate

Looking for a Customer Associate role in Sector 62 - Noida, Delhi? Bpo Hiring is hiring now. You can earn up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Hindi, English

Salary and benefits

Salary: ₹12,500 – ₹25,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• You are customer-first and calm under pressure

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Openings: 30
• Work mode: Work from office

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