Matchmaker

Bradford Consultants Llp (Bradford Consultant Llp) wants to bring on a Matchmaker for its Saket, Delhi team. The pay goes up to ₹30,000/month. The team is filling 10 vacancies.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Skills: Marketing, Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• A calm under pressure, polite attitude

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Work location: Saket, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by Bradford Consultants Llp (Bradford Consultant Llp).