Telecaller

Braingrow Eduserv has an opening for a Telecaller based in Dehradun. Salary is up to ₹25,000/month.

Note from the employer

We Are Hiring A Telecaller With Minimum 1 Year Of Experience To Handle Outbound/Inbound Calls For Banking & Ssc Exam Courses. The Role Involves Counseling Students, Follow-Ups, And Converting Leads Into Enrollments. Strong Communication And Convincing Skills Are Required. Candidates With Prior Experience In Banking/Ssc Edtech Will Be Preferred. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Salary

The salary for this role is ₹10,000 – ₹25,000 per month.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Dehradun, Uttarakhand
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Braingrow Eduserv.