Manager

Brainstorm Visa Services Pvt Ltd is looking for a Manager to join its team in Saket, Delhi. You can earn up to ₹35,000/month. 2 candidates will be hired for this role.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Bengali, Punjabi, English, Hindi

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Hindi, Punjabi and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Bengali, Punjabi, English, Hindi

Salary and benefits

You will be paid ₹25,000 – ₹35,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Position details

• Job location: Saket, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Brainstorm Visa Services Pvt Ltd.