Telecaller

A new Telecaller role is open at Braj Machines Kirloskar Dealer, Shahganj, Agra. You can earn up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : English, Hindi

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: English, Hindi

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹8,000 – ₹10,000 per month.

Job at a glance

• Job location: Shahganj, Agra, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Work from office

Ready to start? Upload your resume and apply to Braj Machines Kirloskar Dealer today.