Team Leader (Tl)

Looking for a Team Leader (Tl) role in Scheme No 54, Indore? Brajvidhya Services Pvt Ltd is hiring now. There are 2 open positions. Salary is up to ₹50,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

You will be paid ₹30,000 – ₹50,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Scheme No 54, Indore, Madhya Pradesh
• Openings: 2
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Brajvidhya Services Pvt Ltd today.