Operation Manager

Join Brand Pulse Media Private Limited as an Operation Manager in Sector 16 - Noida, Delhi. The pay goes up to ₹40,000/month.

Note from the employer

Responsible For Handling Team Of Btl Activiation .Manage Btl Activity In Festival Branding And Branding Opportunity Fabrication Knowledge. On Ground Operations. Has Vendors For Pan India Network. Taking Regular Updates.Should Have A Good Network Of Vendors. More Than 2 Years Experience Compulsory.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Typing speed, Hindi and English, Complaint handling and CRM tools
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

What the job involves

As an Operation Manager, your work will include:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Compensation

You will be paid ₹30,000 – ₹40,000 per month.

Job at a glance

• Work location: Sector 16 - Noida, Delhi, Delhi
• Vacancies: 1
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Brand Pulse Media Private Limited.