Telecaller

Brick And Sand Reality Private Limited is looking for a Telecaller to join its team in Rabindra Sarovar, Kolkata. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Managing Incoming Inquiries, Understanding Client Property Needs, And Converting Leads Into Site Visits. Key Responsibilities Include Explaining Project Amenities/Pricing, Providing Excellent Customer Service. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Bengali, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Inbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Bengali, Hindi, English
• A customer-first, patient attitude

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Rabindra Sarovar, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 10
• Employment type: Full time

Click Apply to send your profile to Brick And Sand Reality Private Limited. It takes less than a minute.