Telecaller

Brick Land Property Advisor has an opening for a Telecaller based in Beck Bagan, Kolkata. Salary is up to ₹11,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹7,000 – ₹11,000 per month.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Verbal communication, Active listening, CRM tools, Hindi and English
• No English required
• Freshers can apply

Job at a glance

• Work location: Beck Bagan, Kolkata, West Bengal
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Brick Land Property Advisor.