Telecaller

Start your next role as a Telecaller with Brick To Pia in Kolathur, Chennai. The pay goes up to ₹12,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Requirements

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Typing speed, CRM tools, Hindi and English, Active listening
• Female Only
• No English required
• Freshers can apply
• A polite, calm under pressure attitude

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Kolathur, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Brick To Pia today.