Tele Caller

Brigade global access pvt ltd is looking for a Tele Caller to join its team in Palakkad. Great for first-time job seekers. You can earn up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

Looking For A Telecaller With Good Communication Skills To Handle Customer Calls, Explain Services, And Follow Up With Clients. Basic Computer Knowledge Required. Freshers Can Also Apply. Languages : English, Malayalam, Tamil

What you get

The salary for this role is ₹18,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.

Requirements

• Open to freshers
• Graduate or equivalent
• Skills: English, Malayalam, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Malayalam, Tamil
• You are customer-first and polite

Job at a glance

• Work location: Palakkad, Kerala
• Openings: 15
• Timings: 9:15 AM - 5:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Brigade global access pvt ltd reviews applications regularly.