International Bpo Executive

A new International Bpo Executive role is open at Bright E Sourcing Llp, BTM Layout, Bengaluru. 12 candidates will be hired for this role. Salary is up to ₹35,000/month.

Note from the employer

Hiring Senior Process Associates For An International Voice Process. Mandatory 1-2 Years Of Usa Customer Support Experience. Minimum 12Th Pass. Good English Communication Required. Handle Customer Queries, Promote Products And Services, And Resolve Issues Within Tat. Willing To Work Graveyard Shifts. 3 Weeks Of Process Training Provided. 1 - 2 Years Experience Compulsory. | Languages : English

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Day-to-day work

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and calm under pressure

Job at a glance

• Work location: BTM Layout, Bengaluru, Karnataka
• Work type: Work from office
• Openings: 12
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: US Rotational Shift

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