International Voice Process Agent

Bright E Sourcing Llp is looking for an International Voice Process Agent to join its team in BTM Layout, Bengaluru. The team is filling 10 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Handle International Outbound Or Inbound Calls To Interact With International Customers. 1-2 Years Of Experience In Usa Sales/ Us Customer Support. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Active listening, Typing speed, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Job details

• Work location: BTM Layout, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Bright E Sourcing Llp reviews applications regularly.