Telecalling Agent

Looking for a Telecalling Agent role in Koramangala, Bengaluru? Bright E Sourcing Llp is hiring now. 20 candidates will be hired for this role. Salary is up to ₹22,000/month.

Note from the employer

Tele/Inside Sales Executive For Used Two-Wheeler Sales. Make Outbound Calls To Leads, Explain Offers, Schedule Test Ride Appointments And Share Store Details Via Sms/Whatsapp/Email. Follow Up With Customers, Update Crm And Achieve Targets. Requires 1+ Year Telesales Experience, Good Communication And Basic Computer Skills. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Tamil, Kannada, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Kannada, Outbound, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Tamil, Kannada, Hindi, English
• Someone customer-first and polite

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Salary

Compensation: ₹20,000 – ₹22,000 per month.

Position details

• Work location: Koramangala, Bengaluru, Karnataka
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Bright E Sourcing Llp.