Tele Caller

Bright Education Services is hiring a Tele Caller in Panjagutta, Hyderabad. The team is filling 30 vacancies. You can earn up to ₹18,000/month.

In the employer’s words

Key Responsibilities:Handling Inbound And Outbound Calls To Guide Students On Course Optionsproviding Detailed Information About Admissions And Academic Programsfollowing Up With Leads And Maintaining Accurate Recordsresolving Queries In A Professional And Timely Manner. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, Hindi, English

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.

Compensation

The salary for this role is ₹13,500 – ₹18,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, Hindi, English
• You are patient and polite

Job at a glance

• Job location: Panjagutta, Hyderabad, Telangana
• Working hours: 9:30AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Bright Education Services.