Telecaller

Join Bright Future Charitable Trust as a Telecaller in Kancharapalem, Visakhapatnam. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹8,000 – ₹12,000 per month.

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Active listening
• Basic English
• Freshers can apply
• You are polite and customer-first

Job details

• Location: Kancharapalem, Visakhapatnam, Andhra Pradesh
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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