Telecaller

Bright Industrial Solutions wants to bring on a Telecaller for its Saravanampatti, Coimbatore team. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Need Telecaller. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Someone patient and customer-first

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Saravanampatti, Coimbatore, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 5:30 PM | Monday to Saturday.
• Work type: Office-based
• Openings: 2
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bright Industrial Solutions reviews applications regularly.