Telecalling Team Leader

Start your next role as a Telecalling Team Leader with Brilliant Insurance Broking Services Private Limited in Rajaji Nagar, Bengaluru. The pay goes up to ₹30,000/month. There are 5 open positions.

Note from the employer

Telesales Team Leader: Lead And Motivate A Team Of Telesales Executives To Achieve Sales Targets. Monitor Call Quality, Train Team Members, Prepare Reports, Handle Customer Escalations, And Ensure Excellent Customer Service. 13 Years Of Telesales/Team Handling Experience With Good Communication And Leadership Skills Required. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, Telugu, Kannada, English

What you will do

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Kannada, Sales, Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, Telugu, Kannada, English
• A patient, customer-first attitude

Pay and perks

Compensation: ₹20,000 – ₹30,000 per month.

Job details

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Brilliant Insurance Broking Services Private Limited.