Telesales Manager

Brilliant Insurance Broking Services Private Limited wants to bring on a Telesales Manager for its Rajaji Nagar, Bengaluru team. The team is filling 5 vacancies. You can earn up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Inbound, Sales | Languages : Hindi, Telugu, Kannada, English

Candidate profile

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Inbound, Kannada, Sales, Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Sales
• Languages: Hindi, Telugu, Kannada, English
• A customer-first, polite attitude

Pay and perks

You will be paid ₹30,000 – ₹40,000 per month.

Your responsibilities

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Rajaji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

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