Receptionist Cum Telecaller

Join Brilliant National School as a Receptionist Cum Telecaller in Baiyyappanahalli, Bengaluru. You can earn up to ₹20,000/month.

Note from the employer

Make Outbound Calls And Handle Inbound Enquiries Professionally.Provide Clear Information On School Programs And Services.Generate Leads And Schedule Appointments Or Campus Visits.Follow Up With Prospective Parents/Customers Until Closure.Update Call And Enquiry Records Accurately. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Kannada, English

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Kannada and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Kannada, English
• You are calm under pressure and customer-first

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.

Position details

• Location: Baiyyappanahalli, Bengaluru, Karnataka
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:15 AM - 5:15 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Brilliant National School today.