Voice Process Associate

Brilliant Technologies has an opening for a Voice Process Associate based in Banjara Hills, Hyderabad. Great for first-time job seekers. The team is filling 6 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Prospective Business Customers (B2B).Understand Customer Business Needs And Recommend Appropriate Solutionsgenerate And Qualify Leads. Type : Outbound, Sales | Languages : Telugu, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi, Outbound, Sales and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Telugu, Hindi, English
• A polite, patient attitude

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Job details

• Work location: Banjara Hills, Hyderabad, Telangana
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 6
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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