Telecaller

BS Enterprises is looking for a Telecaller to join its team in Patny, Hyderabad. 5 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹15,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Active listening, Complaint handling, Hindi and English and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Patny, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

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