Field Collection Executive

Bsquare Consultants is looking for a Field Collection Executive to join its team in Salem. Salary is up to ₹24,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Insurance, Loan, Real Estate

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Insurance, Loan and Real Estate
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Insurance, Loan, Real Estate
• A calm under pressure, polite attitude

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹15,000 – ₹24,000 per month.

Job at a glance

• Location: Salem, Tamil Nadu
• Employment type: Full time
• Work mode: Office-based
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bsquare Consultants today.