Field Collection Manager

Looking for a Field Collection Manager role in Tiruchirappalli? Bsquare Consultants is hiring now. You can earn up to ₹35,000/month. 10 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Tamil | Type : Mutual Funds

Who can apply

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Mutual Funds, Tamil
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil
• Type: Mutual Funds
• A customer-first, patient attitude

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Job at a glance

• Job location: Tiruchirappalli, Tamil Nadu
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Bsquare Consultants. It takes less than a minute.