Field Executive

Bsquare Consultants has an opening for a Field Executive based in Arakkonam, Chennai. Salary is up to ₹30,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Pay and perks

Compensation: ₹15,000 – ₹30,000 per month.

Day-to-day work

As a Field Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Arakkonam, Chennai, Tamil Nadu
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Bsquare Consultants.