Process Collection Manager

Bsquare Consultants is hiring a Process Collection Manager in Saibaba Colony, Coimbatore. You can earn up to ₹5,00,000/month. The team is filling 10 vacancies.

In the employer’s words

The Branch Manager Is Responsible For Overseeing The Overall Operations, Performance, And Profitability Of The Branch. The Role Includes Managing Staff, Achieving Business Targets, Ensuring Compliance With Company Policies, Maintaining Customer Satisfaction, And Driving Operational Excellence. More Than 2 Years Experience Compulsory. | Languages : Tamil

Key responsibilities

As a Process Collection Manager, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Tamil
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil
• You are patient and customer-first

Compensation

Salary: ₹30,000 – ₹5,00,000 per month, based on skills and experience.

Position details

• Job location: Saibaba Colony, Coimbatore, Tamil Nadu
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bsquare Consultants.