Tele Caller

Bsquare Consultants has an opening for a Tele Caller based in West Mambalam, Chennai. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

A Debt Recovery Agent (Also Called A Collection Executive / Collection Agent) Is Responsible For Contacting Customers To Recover Overdue Payments While Maintaining Professionalism And Following Company And Regulatory Guidelines.J. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Active listening, Typing speed, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job details

• Location: West Mambalam, Chennai, Tamil Nadu
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Bsquare Consultants.