Telecalling Executive

Looking for a Telecalling Executive role in West Mambalam, Chennai? Bsquare Consultants is hiring now. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Bsquare Consultants Is Seeking Dynamic And Motivated Telecallers For Our Collection Voice Process Team Based In Chennai. The Ideal Candidate Will Be Responsible For Making Outbound Calls To Customers For Payment Follow-Ups, Addressing Queries Related To Outstanding Balances, And Ensuring Timely Collections. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Telugu, Kannada

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Kannada, Malayalam, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Telugu, Kannada

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: West Mambalam, Chennai, Tamil Nadu
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 9:30 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

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