Telecalling Executive

A new Telecalling Executive role is open at Bsquare Consultants, West Mambalam, Chennai. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Bsquare Is Seeking Dynamic And Motivated Telecallers For Our Collection Voice Process Team Based In Chennai. The Ideal Candidate Will Be Responsible For Making Outbound Calls To Customers For Payment Follow-Ups, Addressing Queries Related To Outstanding Balances, And Ensuring Timely Collections. 1 - 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

As a Telecalling Executive, your work will include:

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Typing speed, CRM tools, Complaint handling
• No English required
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Quick facts

• Work location: West Mambalam, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Bsquare Consultants.