Project Operations & Coordination L...

Start your next role as a Project Operations & Coordination L... with Btcrp Solutions in Tirunelveli. There are 5 open positions. Great for first-time job seekers. The pay goes up to ₹50,000/month.

Employer’s description

Responsible For Coordinating Banking-Related Operational Processes In India, Liaising With Banking Partners And Internal Teams To Ensure Smooth Workflow Execution And Operational Efficiency. Languages : English

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: English
• Male Only
• Basic English
• Freshers can apply
• Languages: English
• Someone customer-first and patient

Salary

Compensation: ₹20,000 – ₹50,000 per month.

What you will do

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Tirunelveli, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time
• Work mode: On-site
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Btcrp Solutions.