Account / Relationship Management -...

Bural Ltd has an opening for an Account / Relationship Management -... based in Kharagpur. Salary is up to ₹25,000/month. There are 10 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Type : Sales | Languages : Bengali, Hindi, English

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Hindi, Marketing, Sales
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Bengali, Hindi, English
• A polite, calm under pressure attitude

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Kharagpur, West Bengal
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Timings: 9:30 AM - 5:30 PM | Monday to Saturday
• Openings: 10

Ready to start? Upload your resume and apply to Bural Ltd today.