Telecaller

Looking for a Telecaller role in Masab Tank, Hyderabad? Business Arch is hiring now. Freshers can apply. You can earn up to ₹13,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: Verbal communication, Complaint handling, Active listening, CRM tools
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Quick facts

• Location: Masab Tank, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Business Arch.