Senior Telecaller

Business Badhao Solution wants to bring on a Senior Telecaller for its Ashiana-Digha Road, Patna team. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

In the employer’s words

Tele Calling, Sales, Counselling, Student Follow Up, Parents Follow Up, Student Counseling. It Courses, Foreign Language. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Domestic, Mutual Funds | Languages : Hindi, English | Preferred Experience In : Real Estate

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Mutual Funds, Real Estate, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Domestic, Mutual Funds
• Languages: Hindi, English
• Preferred Experience In: Real Estate

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Work location: Ashiana-Digha Road, Patna, Bihar
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Business Badhao Solution.