Tellcaller

Join Business Engineering Xpert as a Tellcaller in Deccan Gymkhana, Pune. The team is filling 5 vacancies. Salary is up to ₹17,000/month.

Employer’s description

We Are Looking For An Enthusiastic And Customer-Focused Telecaller To Handle Inbound And Outbound Calls. The Telecaller Will Be Responsible For Communicating With Customers, Promoting Products Or Services, And Maintaining Positive Customer Relationships.Key Responsibilitiesmake Outbound Calls To Potential And Existing Customershandle Inbound Call. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are customer-first and patient

Your responsibilities

As a Tellcaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary and benefits

You will be paid ₹12,000 – ₹17,000 per month.

Quick facts

• Work location: Deccan Gymkhana, Pune, Maharashtra
• Vacancies: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

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