Field Collection Executive

Buzzworks Business Services Private Limited is looking for a Field Collection Executive to join its team in C-Scheme, Jaipur. You can earn up to ₹18,000/month. There are 3 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike | License | Preferred Experience In : Credit Card, Loan

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Bike, Credit Card, License and Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• License
• Preferred Experience In: Credit Card, Loan
• A patient, customer-first attitude

Quick facts

• Job location: C-Scheme, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Buzzworks Business Services Private Limited.