Hindi Customer Support Voice Proces...

A new Hindi Customer Support Voice Proces... role is open at Buzzworks Business Services Private Limited, Ekkattuthangal, Chennai. The pay goes up to ₹22,000/month. There are 10 open positions. No experience? You can still apply.

Employer’s description

Customer Support Process. Type : Inbound, Outbound | Languages : Hindi

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi
• You are customer-first and calm under pressure

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Position details

• Work location: Ekkattuthangal, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Buzzworks Business Services Private Limited.