Telecaller

BYR Vehical Insurence has an opening for a Telecaller based in Rohini Sector 24, Delhi. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with CRM tools, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Work location: Rohini Sector 24, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — BYR Vehical Insurence reviews applications regularly.