Telecaller

Looking for a Telecaller role in Alok Nagar, Indore? C is hiring now. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, CRM tools, Hindi and English, Active listening
• Basic English
• Freshers can apply
• You are customer-first and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Alok Nagar, Indore, Madhya Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — C reviews applications regularly.