Telecalling Executive

C.P.G. Designs is looking for a Telecalling Executive to join its team in Thiruverkadu, Chennai. The pay goes up to ₹30,000/month.

Employer’s description

Making Inbound And Outbound Calls To New And Existing Customers And Providing Information About The Services. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Pay and perks

You will be paid ₹25,000 – ₹30,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Tamil
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• You are customer-first and calm under pressure

Day-to-day work

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Thiruverkadu, Chennai, Tamil Nadu
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Openings: 1

Ready to start? Upload your resume and apply to C.P.G. Designs today.