Bpo Team Leade (Female)

Looking for a Bpo Team Leade (Female) role in Arakkonam, Chennai? Cadd ltd is hiring now. Salary is up to ₹18,000/month. The team is filling 5 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Tamil

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Outbound, Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Tamil
• Someone customer-first and patient

Key responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.

Job at a glance

• Location: Arakkonam, Chennai, Tamil Nadu
• Vacancies: 5
• Work mode: Office-based
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cadd ltd today.