Bpo Team Leader (Female)

Join Cadd ltd as a Bpo Team Leader (Female) in Kolathur, Chennai. Salary is up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.Urgent Hiring , Immediate Joiners. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Tamil

What the job involves

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Outbound and Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Tamil
• Someone patient and polite

Job at a glance

• Work location: Kolathur, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Cadd ltd.