Team Leader (Female)

Start your next role as a Team Leader (Female) with Cadd ltd in Perambur, Chennai. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.Urgent Hiring , Immediate Joining. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : English, Tamil

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Pay and perks

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Domestic, English, Outbound and Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: English, Tamil
• A customer-first, calm under pressure attitude

Quick facts

• Work location: Perambur, Chennai, Tamil Nadu
• Work mode: On-site
• Vacancies: 5
• Job type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Cadd ltd.