Telecaller

A new Telecaller role is open at Cadfin Tech Private Limited, Dwarka Sector 13, Delhi. The team is filling 5 vacancies. Salary is up to ₹2,50,000/month.

Employer’s description

Handle Customer Calls And Follow-Ups Regarding Spice And Masala Products. Communicate With Dealers, Distributors, And Shop Owners. Generate Sales Leads And Maintain Customer Relationships. Support Branding, Marketing, And Social Media Promotional Activities. Candidates With Fmcg Or Spice Industry Experience Preferred. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are patient and customer-first

Compensation

Compensation: ₹20,000 – ₹2,50,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Job location: Dwarka Sector 13, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Cadfin Tech Private Limited today.