Management Executive

Cafe Coffee Day wants to bring on a Management Executive for its Mansarovar, Jaipur team. You can earn up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Compensation

The salary for this role is ₹11,500 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Mansarovar, Jaipur, Rajasthan
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cafe Coffee Day today.