Bpo Executive

Join Cafe Research as a Bpo Executive in Chandivali, Mumbai. The pay goes up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. Type : Outbound, Domestic, Sales, Inbound | Languages : English, Marathi, Hindi

Compensation

Compensation: ₹11,000 – ₹20,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Marathi, Hindi
• You are calm under pressure and customer-first

Job details

• Location: Chandivali, Mumbai, Maharashtra
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 30
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Cafe Research reviews applications regularly.