Telecaller

Cakewalkers is looking for a Telecaller to join its team in Dighori, Nagpur. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Job at a glance

• Job location: Dighori, Nagpur, Maharashtra
• Employment type: Full time
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Cakewalkers today.