Telecalling Executive

Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd) has an opening for a Telecalling Executive based in Sector 24 - Gurgaon, Delhi. The team is filling 30 vacancies. The pay goes up to ₹19,000/month. Freshers can apply.

Employer’s description

Make Outbound Calls To Prospective Customers.Handle Inbound Customer Inquiries And Provide Information About Products/Services.Generate And Qualify Leads Through Telecalling Activities.Follow Up With Customers And Maintain Regular Communication.Maintain Accurate Records Of Calls, Customer Interactions, And Sales Data.

What you get

Salary: ₹16,500 – ₹19,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of CRM tools, Verbal communication, Typing speed and Active listening
• Female Only
• Good English
• Freshers can apply

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Sector 24 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

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