Collection Executive / Officer ( Ig...

A new Collection Executive / Officer ( Ig... role is open at Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd), South Extension-I, Delhi. There are 30 open positions. Salary is up to ₹27,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹20,000 – ₹27,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with CRM tools, Hindi and English, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Position details

• Location: South Extension-I, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd).