Field Collection Executive

Calibehr Business Support Services Private Limited (Calibehr Business Support Services Pvt Ltd) is looking for a Field Collection Executive to join its team in Malleshwaram, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Skills: Hindi and English, Complaint handling, CRM tools, Verbal communication
• Basic English
• Freshers can apply

What you get

The salary for this role is ₹24,000 – ₹30,000 per month.

Job details

• Job location: Malleshwaram, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

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